Return Policy

Return Policy

  • Returns are accepted for store credit only. Returns must be back to our storefront within 10 calendar days of the date received.
  • Please ship return items to 270 E. Hunt Hwy, STE 16-165, San Tan Valley, AZ 85143
  • Buyer pays return shipping.
  • We will provide store credit via a gift card to your email, as soon as we receive your return and approve the return.
  • Sale items are FINAL SALE and cannot be returned or exchanged.
  • Merchandise must be in NEW condition. This means unworn, tags still attached or price still marked in order to receive exchange or store credit for the returned item(s). If not in new condition, we will return the item(s) and customer is responsible for cost of shipping. 
  • Sunshine and Sterling is not responsible for lost or stolen packages. All items are sent fully insured, and we recommend contacting USPS in this instance to file a claim. 
  • All items not approved for returns/store credit will be sent an invoice for return shipping. All customers have 30 days to pay invoices. Any invoices left open/unpaid after 30 days, item(s) will become store property and resold in the store front. 

    Damages and issues
    Please inspect your order upon reception and contact us if the item is defective, damaged, or if you receive the wrong item. 

    Exchanges
    Once the return is accepted and a gift card is issued, you will be able to make a separate purchase for the new item(s).